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"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."
SECTION 1 - GENERAL INFORMATION
This Privacy Policy contains information about the collection, use, storage, processing, and protection of the personal data of users and visitors of the website https://www.clickwebdigital.com, with the purpose of demonstrating absolute transparency on the subject and clarifying to all interested parties the types of data collected, the reasons for the collection, and how users can manage or delete their personal information.
This Privacy Policy applies to all users and visitors of the website https://www.clickwebdigital.com and is part of the General Terms and Conditions of Use of the website https://www.clickwebdigital.com, duly registered under CNPJ No. 05.606.095/0001-05, located at Av. Madre Leônia Milito, 1377, Room 2907, Ed. Palhano Premium, in Londrina/PR, hereinafter referred to as Clickweb.
This document was prepared in accordance with the General Personal Data Protection Law (Law 13.709/18), the Brazilian Internet Civil Framework (Law 12.965/14) (and EU Regulation No. 2016/6790). This document may also be updated as a result of any regulatory update, which is why users are invited to review this section periodically.
SECTION 2 - HOW DO WE COLLECT THE PERSONAL DATA OF THE USER AND VISITOR?
The personal data of the user and visitor are collected by the platform as follows:
When the user contacts us through the form on the page https://clickwebdigital.com/contact: this data consists of basic identification information, such as email, phone number, full name, city, and state of residence. Through this information, we can identify the user and visitor, as well as ensure greater security and well-being for their needs. Users and visitors are aware that this data will be accessible to those responsible for Clickweb within the platform.
When a user or visitor accesses the website: information about interaction and access is collected by the company through the Google Analytics tool to ensure a better experience for the user and visitor. This data may include the keywords used in a search, page views, the URL from which the user and visitor originate, the browser they use, and their access IPs, among others that may be viewed in a general manner, without individual identification, through the Google Analytics tool.
SECTION 3 - WHAT PERSONAL DATA DO WE COLLECT ABOUT THE USER AND VISITOR?
The personal data of the user and visitor collected is as follows:
Data to contact the company via form: email, full name, city and state of residence, and phone number.
Data for browsing optimization: keywords used in a search, page views, the URL from which the user and visitor originate, the browser they use, and their access IPs.
Newsletter: the email registered by the visitor who chooses to subscribe to the Newsletter will be collected and stored until the user requests unsubscription through the opt-out link in the footer of the received email.
Sensitive data: the website may have access to sensitive user data, such as: ethnic or racial origin, political opinion, religious belief, genetic data, health-related data, sexual orientation; in case the user provides these types of data in their résumé (submission of an attached document) or in the “Message” field, when filling out the contact form on the page https://clickwebdigital.com/contact.
SECTION 4 - FOR WHAT PURPOSES DO WE USE THE PERSONAL DATA OF THE USER AND VISITOR?
The personal data of the user and visitor collected and stored by the website https://www.clickwebdigital.com is intended for:
User and visitor well-being: improving the product and/or service offered, facilitating, speeding up, and fulfilling the commitments established between the user and the company, improving the user experience, and providing specific functionalities depending on the user's basic characteristics.
Platform improvements: understanding how the user uses the platform's services, in order to help develop business and techniques.
Advertisements: presenting personalized advertisements to the user based on the data provided.
Commercial: the data is used to personalize the content offered and to provide support to the platform in order to improve the quality of the services' operation.
User profile prediction: automated processing of personal data to assess platform usage.
Registration data: to allow the user access to certain platform content, exclusive to registered users
Contract data: to give the parties legal certainty and facilitate the completion of the transaction.
The processing of personal data for purposes not provided for in this Privacy Policy will only occur upon prior notice to the user, so that the rights and obligations set forth herein remain applicable.
SECTION 5 - FOR HOW LONG IS PERSONAL DATA STORED?
The personal data of the user and visitor is stored by the platform for the period necessary to provide the service or fulfill the purposes set forth in this document, in accordance with item I of Article 15 of Law 13.709/18.
Data may be removed or anonymized at the user's request, except in cases where the law provides for different treatment.
Furthermore, users' personal data may only be retained after the end of its processing in the following cases provided for in Article 16 of said law:
I - compliance with a legal or regulatory obligation by the controller;
II - study by a research body, ensuring, whenever possible, the anonymization of personal data;
III - transfer to a third party, provided that the data processing requirements set forth in this Law are respected;
IV - exclusive use by the controller, with third-party access prohibited, and provided that the data is anonymized.
SECTION 6 - SECURITY OF STORED PERSONAL DATA
The platform undertakes to apply technical and organizational measures capable of protecting personal data from unauthorized access and from situations of destruction, loss, alteration, communication, or disclosure of such data.
The platform is not exempt from liability for the exclusive fault of a third party, such as in the case of an attack by hackers or crackers, or the exclusive fault of the user, such as when the user themselves transfers their data to third parties. The website undertakes to notify the user in the event of any security breach involving their personal data.
Stored personal data is treated with confidentiality, within the legal limits. However, we may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.
SECTION 7 - DATA SHARING
User data sharing occurs only with data related to posts made by the user themselves; such actions are shared publicly with other users.
User profile data is shared publicly in search systems and within the platform, and the user is allowed to change this setting so that their profile does not appear in the search results of such tools.
SECTION 7 - WILL THE STORED PERSONAL DATA BE TRANSFERRED TO THIRD PARTIES?
Personal data is not shared with third parties.
SECTION 08 – COOKIES OR BROWSING DATA
Cookies refer to text files sent by the platform to the computer of the user and visitor and stored there, containing information related to browsing on the website. Such information is related to access data such as location and time of access and is stored by the browser of the user and visitor so that the platform's server can read it later in order to personalize the platform's services.
The user and visitor of the website https://www.clickwebdigital.com acknowledges and accepts that a browsing data collection system may be used through the use of cookies.
The persistent cookie remains on the hard drive of the user and visitor after the browser is closed and will be used by the browser on subsequent visits to the website. Persistent cookies can be removed by following your browser's instructions. Session cookies, on the other hand, are temporary and disappear after the browser is closed. You can reset your web browser to refuse all cookies, but some platform features may not work properly if the ability to accept cookies is disabled.
SECTION 9 - CONSENT
By using the services and providing personal information on the platform, the user is consenting to this Privacy Policy.
By registering, the user acknowledges that they are aware of and may exercise their rights to cancel their registration, and to access and update their personal data, and guarantees the accuracy of the information they provide.
The user has the right to withdraw their consent at any time; to do so, they must contact us via email at atendimento@clickweb.com.br or by mail sent to the following address: Av. Madre Leônia Milito, 1377, Room 2907, Ed. Palhano Premium - ZIP Code 86050-270 - Londrina/PR.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so it is recommended that the user and visitor review it frequently.
Changes and clarifications will take effect immediately upon publication on the platform. When changes are made, users will be notified. By using the service or providing personal information after any modifications, the user and visitor indicate their agreement with the new rules.
In the event of a merger or sale of the platform to another company, user data may be transferred to the new owners so that the continuity of the services offered is maintained.
SECTION 11 – JURISDICTION FOR DISPUTE RESOLUTION
For the resolution of disputes arising from this instrument, Brazilian Law shall apply in full.
Any disputes shall be brought before the court of the jurisdiction where the company's headquarters is located.
